Contact Us

Call Us

You can reach us at 413-992-2248 Monday - Friday, 9am to 5pm Eastern Time. Please leave us a message over the weekend and we will get back to you ASAP!

Contact Tips

  • Did you know we have Frequently Asked Questions page? It answers the most common questions!

  • You can also email us at or use the Contact Form below for quick answers to other questions

  • To initiate a return or exchange please use the Contact Form below to let us know what you need. If a return is due to our mistake we can send you a return label
  • We are in our stores at Faneuil Hall Marketplace 7 days a week and would be happy to chat in person if you are in Boston!