FAQ

Where are you located?

Our stores are located in the Quincy Market Building at Faneuil Hall Marketplace in Boston, MA

What are your hours of operation?

We are currently open from 10 am to 6 pm Monday -  Saturday, 11 am to 6 pm Sunday.

How long have you been in business?

 We opened our first store in 1978. Yikes - we've been around!

What are your payment options?

We accept American Express, Visa, Mastercard, Amazon Pay, Google Pay, Discover and PayPal

How can I contact you?

So many ways! You can use our Contact Page on the site, email us at nancy@sockittomeboston.com or call us 9-5 Eastern, M-F at 413-992-2248. Our mailing address is: Sock it to Me, Faneuil Hall Marketplace, Quincy Market Building, Boston, MA 02109

How do you ship?

We ship from Boston, MA via USPS First Class Mail or Priority Mail with tracking. U.S. Shipping charges are $3.99 for orders up to $19.99, $7.99 for orders of $20 or more. Priority Mail shipping is $11.99 per order. 

Do you ship internationally?

No. At this time we ship only to the Continental U.S.

When will I get my order?

This depends on where we are shipping. The closer you are to Boston, the sooner you will get your order. Orders going to New England, NY, NJ usually arrive in 2 days from ship date. Orders are shipped within 1-2 days and then take 2-7 days to reach you. You can choose Priority Mail and that will get your order to you in 2-4 days. You will receive a tracking number as soon as your order ships so you will know when to expect it.

What is your return policy?

If you are dissatisfied with your purchase (in-store or online) for any reason you may exchange new, unworn merchandise or return it for a full refund within 30 days of purchase. If there is a problem with defective merchandise or we made a mistake we will send you a return shipping label, otherwise customer is responsible for return shipping costs. Items may be returned the most economical way with a copy of your packing list and a note with your instructions.  Please use our Contact Form to initiate an exchange or return so we'll know how we can help you. Send Returns to: Sock it to Me Boston, Quincy Market Building, Faneuil Hall Marketplace, Boston, MA 02109.

We will issue you a credit as soon as we receive your return per the above terms.

Please call 413-992-2248 if you have questions about an exchange or return.

How do your boxer shorts and boxer briefs sizes run?

Boxer Shorts and Boxer Briefs are sized: S = 28-30" waist, M = 32-34" waist, L = 36"-38" waist, XL = 40"-42" waist

How do your Pajama Pants sizes run?

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