Sock it to Me Boston ships from Boston, MA via USPS Ground Advantage (formerly called First Class Mail) or Priority Mail with tracking within the Continental U.S. Shipping charges are $3.99 for orders up to $19.99, $7.99 for orders of $20.00 or more. Priority Mail shipping is $11.99 per order and is 1-4 business days in transit.
We ship in-stock items within 24 hours. You will receive an email including your tracking number when your item ships. If there is a delay in shipping or your item is out of stock you will be notified via email and given the option of cancelling the order and receiving a full refund.
If you are dissatisfied with your purchase (in-store or online) for any reason you may exchange new, unworn merchandise or return it for a full refund within 30 days of purchase. If there is a problem with defective merchandise or we shipped the wrong item, we will send you a return shipping label, otherwise customer is responsible for return shipping costs. Items may be returned the most economical way in your own packaging including a note with your instructions. Send returns to: Sock it to Me, Quincy Market Building, Faneuil Hall Marketplace, Boston, MA 02109. Please use our Contact Form to initiate a return or exchange by telling us how we can help you.
We will issue you a credit as soon as we receive your return per the above terms.
You may also simply bring your return or exchange to one of our stores at Faneuil Hall Marketplace. Store hours are 10:00 am to 7:00 pm Monday through Sunday. Please email firstname.lastname@example.org if you have questions about an exchange or return.